Improving Compliance in Parasite Control

We are happy to provide you with this Improving Compliance in Parasite Control Toolkit, a resource that makes it easy to maintain timely, relevant communications with pet parents. The Vetoquinol team is dedicated to helping pets and improving the clinic experience for you and your clients. This digital toolkit is just one of the ways we use our passion for animal health to help you grow your business.

Below, we have provided information you can use and share with your clinic staff. The material was developed in collaboration with Brian Conrad, CVPM, the practice manager for Meadow Hills Veterinary Center in Kennewick, Wash., since 1999. During his tenure at Meadow Hills, the clinic has been named a Veterinary Economics Hospital of the Year and the Mid-Columbia Small Business of the Year. Brian previously served as the Veterinary Hospital Managers Association (VHMA) President and served on the Board of Directors for 10 years.

The Parasite Control Toolkit includes the following:

• One 4-page guide to easing the pain of parasite control
• One proceedings paper based on a presentation by Brian Conrad at VMX 2021
• 8 informational videos for clinic staff

We hope you find this toolkit to be a valuable resource for your practice. Please feel free to contact your Vetoquinol USA Sales Representative with any questions.

CAUTION: Federal (U.S.A.) law restricts this drug to use by or on the order of a licensed veterinarian.

Dogs: WARNING: DO NOT ADMINISTER THIS PRODUCT ORALLY. For the first 30 minutes after application, ensure that dogs cannot lick the product from application sites on themselves or other treated animals. Children should not come in contact with the application sites for two (2) hours after application. (See Contraindications, Warnings, Human Warnings and Adverse Reactions for more information.) Cats: Do not use on sick, debilitated, or underweight cats. Avoid oral ingestion. For full prescribing information, visit www.vetoquinolusa.com/imoxi-info.

There will be times when pet owners say “no” to our recommendations. This video can help clinic staff view lack of compliance today as an opportunity for tomorrow.

Clinic staff can advocate with confidence when they know manufacturers will stand behind their products.

Make pet health purchases as convenient as possible to improve client compliance. This quick video is great reminder for all clinic staff from receptionists to inventory managers.

This quick video from Brian Conrad discusses how success starts by identifying critical roles and responsibilities among your clinic staff.

Here are quick tips to make it easy to take the recommendation from the exam room to the pet’s home.

Use this video to practice how to make a strong recommendation for parasite control in your clinic.

Share this video with your clinic staff to help make recommendations, without feeling like a salesperson.

Help your clients get comfortable with generics and accept your recommendation while getting the protection they need for their pets.